Table Of Contents
Latest update [menu]
2023/12/01 v1.1.2.0
1. Improved device compatibility with Android 14.
2. Other minor improvements and bug fixes.
Description [menu]
AirDroid Remote Support is an efficient solution for remote support and lightweight management.
You can provide remote assistance in an intuitive way with real-time screen sharing, voice call, text message, tutorial gesture, AR camera, etc. Unattended devices in large numbers are also supported. In addition, an intelligent remote monitoring and management solution is provided.
Supported Systems:
Customer Service End (to provide support): Windows/Android/macOS/iOS
Client End (to accept support): Android/iOS
Quick Guide:
Remote Support should be installed on the device that needs assistance. To provide remote support, if you are:
1. Business user:
Please visit the official website (https://www.airdroid.com/remote-support-software/) and apply for a free trial. Then follow the enterprise user’s guide to start a remote support session.
2. Personal user:
Please install AirMirror on your device to offer support. Next, enter the 9-digital code and start your help session.
Key Features:
- Unattended Mode: Allow organizations to troubleshoot unattended devices.
- Black Screen Mode: Blacken remote device screen and display maintenance hint to keep session private.
- Real-time Screen Sharing
- Remote Access: Allow only with consent.
- Security Policy: Disable or enforce functions to enhance security.
- AR Camera: Use AR instructions to help on-site personnel solve problems efficiently.
- Voice Call
- Voice and Text Message
- File Transfer: Able to send any required files through the chat window to give fast support.
- Tutorial Gesture: Display on-screen gestures on the remote device and guide the on-site personnel to complete operations.
- Privacy Protection to Pause Anytime: Protect privacy and data security.
- Secure Remote Access with 256-bit AES.
How to install AirDroid Remote Support APK for Android [menu]
Download AirDroid Remote Support APK file (com.sand.airsos_10102000_19465764.zip) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.sand.airsos_10102000_19465764.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install AirDroid Remote Support APK on Windows 7/8/10 or MAC PC? [menu]
Download AirDroid Remote Support APK file(com.sand.airsos_10102000_19465764.zip) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.sand.airsos_10102000_19465764.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.sand.airsos_10102000_19465764.zip.
- Using ADB or Split APKs Installer same as install for Android.
AirDroid Remote Support APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)
