Table Of Contents
Latest update [menu]
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
Description [menu]
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.
How to install Freshdesk APK for Android [menu]
Download Freshdesk APK file (com.freshdesk.helpdesk_769_65589987.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.freshdesk.helpdesk_769_65589987.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Freshdesk APK on Windows 7/8/10 or MAC PC? [menu]
Download Freshdesk APK file(com.freshdesk.helpdesk_769_65589987.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.freshdesk.helpdesk_769_65589987.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.freshdesk.helpdesk_769_65589987.apk on Emulator screen
Freshdesk APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)