Table Of Contents
Latest update [menu]
Web Browser and Image Gallery session tab deprecation.
Updated translation coverage, including new Russian localization.
Bug fixes.
Description [menu]
You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.
Feature Overview:
Screen Sharing - Share your device’s screen in real-time.
Bomgar InSight - Extend your representative’s vision by streaming live video.
Co-Browse - Browse websites and applications with your representative.
Chat - Chat back and forth with your representative.
Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 18.1 or greater and support sites with trusted CA-signed certificates.
How to install BeyondTrust Support APK for Android [menu]
Download BeyondTrust Support APK file (com.bomgar.thinclient.android_101578_17621319.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.bomgar.thinclient.android_101578_17621319.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install BeyondTrust Support APK on Windows 7/8/10 or MAC PC? [menu]
Download BeyondTrust Support APK file(com.bomgar.thinclient.android_101578_17621319.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.bomgar.thinclient.android_101578_17621319.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.bomgar.thinclient.android_101578_17621319.apk on Emulator screen
BeyondTrust Support APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)
