Table Of Contents
Latest update [menu]
Version 1.7.2 updated.
Description [menu]
The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management.
With CA Service Point mobile app, you can:
. Use natural language to report an issue, anywhere anytime
. Receive context-based suggestions
. Manage tickets, including adding comments and modifying and closing tickets
. Track ongoing activity
. View, download and add attachments
. Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting
a service.
. Call your Service Desk with a single click via the auto dialer
How to install CA Service Point APK for Android [menu]
Download CA Service Point APK file (com.ca.casmmobileapp_24_62349141.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.ca.casmmobileapp_24_62349141.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install CA Service Point APK on Windows 7/8/10 or MAC PC? [menu]
Download CA Service Point APK file(com.ca.casmmobileapp_24_62349141.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.ca.casmmobileapp_24_62349141.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.ca.casmmobileapp_24_62349141.apk on Emulator screen
CA Service Point APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)
