Table Of Contents
Latest update [menu]
• Account based customized governance and delivery reports
• Interactive Dashboard for Business Value Realization
• Bug fixes for reported issues
Description [menu]
CP is a one stop reporting app for on the go tracking of all day-to-day business metrics and reports with respect to volume trending, SLA trending, productivity, customer satisfaction, escalations etc.
Key Features/benefits
• Charts for Volume Trending and SLA trending and productivity
• Engagement management - Issue management, MOM, escalations, customer feedback
• Team charter, roles and responsibilities, training plan and tracker
• Provides role based access at the various engagement levels
• Seamlessly integrates and pulls data from other business applications
• Visibility to real time information, status and health of the engagement
• Business decisions powered through the readily available volume & SLA trending and productivity reports
• Transparent metrics reporting and process management
• Helps improve customer satisfaction due to timely reporting and communication
How to install Customer Portal (CP) APK for Android [menu]
Download Customer Portal (CP) APK file (com.tcs.cep_3_7495903.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.tcs.cep_3_7495903.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Customer Portal (CP) APK on Windows 7/8/10 or MAC PC? [menu]
Download Customer Portal (CP) APK file(com.tcs.cep_3_7495903.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.tcs.cep_3_7495903.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.tcs.cep_3_7495903.apk on Emulator screen
Customer Portal (CP) APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
