Table Of Contents
Latest update [menu]
- minor bug fix
Description [menu]
"Mobile support of ezHelp
ezMobile(Samsung) is mobile remote support solution that mobile service operator solves to problem of customer's android device in real-time by remote access.
If you have this ezMobile app, anytime support for customer.
Try to remote support service for customer with ezMobile!!
* This application is only able to SAMSUNG mobile device
[Features]
1. Mobile screen control
-You can remote control customer's mobile device in real-time for solve their problem.
2. Live chat
-You can chat while remote support with customer.
3. File Transfer
- Customers can send files stored on the device to the agent.
4. Drawing
-You can draw to customer's mobile screen by drawing tool while remote support.
5. Access code
Only customer was received access code from operator can allow remote support.
[User Guide]
Step1. Install 'ezMobile(Samsung)' from GooglePlay.
Step2. Enter the access code (6-digit number) and Touch the OK button.
Step3. Remote support from operator.
Step4. Close application after finish."
How to install ezMobile(SAMSUNG) - Support APK for Android [menu]
Download ezMobile(SAMSUNG) - Support APK file (com.midassoft.ezmobilesamsung1_5_8365559.zip) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.midassoft.ezmobilesamsung1_5_8365559.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install ezMobile(SAMSUNG) - Support APK on Windows 7/8/10 or MAC PC? [menu]
Download ezMobile(SAMSUNG) - Support APK file(com.midassoft.ezmobilesamsung1_5_8365559.zip) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.midassoft.ezmobilesamsung1_5_8365559.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.midassoft.ezmobilesamsung1_5_8365559.zip.
- Using ADB or Split APKs Installer same as install for Android.
ezMobile(SAMSUNG) - Support APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
