Table Of Contents
Latest update [menu]
- Bug fixes and improvements
Previous Release:
Introducing Multi-Factor Authentication (MFA) Support:
- Add a layer of security, with Multi-Factor Authentication support, now on your HappyFox Helpdesk Android App.
- Note: Requires MFA to be set up on an Account/Agent level. To set up, log onto your HappyFox Account on the web, or contact your account administrator.
Description [menu]
HappyFox is a cloud-based customer support software. Intuitive in its design, HappyFox is the preferred help desk of many successful global organizations and institutions.
The HappyFox Android app brings in mobility to your existing HappyFox accounts!
With the HappyFox app, you can:
Access your support tickets on mobile
Quick access to “My Pending” tickets list
Filter and view tickets by Categories and Status
View complete Ticket Details and Ticket History
Respond to customers quickly by adding Ticket Updates
Add Private Notes to collaborate with other support agents
View a Dashboard for data on important tickets
Download the app for free and get the power of HappyFox on your Android.
Your HappyFox tickets at your fingertips. Literally!
Note: You must have a HappyFox account to be able to use this app.
Sign up for a 30 day free trial at www.happyfox.com
How to install HappyFox Helpdesk APK for Android [menu]
Download HappyFox Helpdesk APK file (com.tenmiles.happyfox_52_4182518.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.tenmiles.happyfox_52_4182518.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install HappyFox Helpdesk APK on Windows 7/8/10 or MAC PC? [menu]
Download HappyFox Helpdesk APK file(com.tenmiles.happyfox_52_4182518.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.tenmiles.happyfox_52_4182518.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.tenmiles.happyfox_52_4182518.apk on Emulator screen
HappyFox Helpdesk APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
