Table Of Contents
Latest update [menu]
Bug fixes.
Description [menu]
Receive on-demand remote assistance instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way.
The remote control feature in HelpDesk Host app requires Accessibility permissions to enable a technician to remotely view and control your device for enhanced experience.
Using the Android OS accessibility API, the app grants the technician remote control access of the device with your permission. It does not collect any personal and sensitive data.
You need to enable the app under the Accessibility settings on your Android device.
Features
* Easy remote support on-demand from your trusted technician.
* Chat with technicians via text during the session for better understanding of the issues.
* The remote support is developed using TLS v 1.2/AES 256-bit encryption, so rest assured, the connection is highly secure.
How to install HelpDesk Host APK for Android [menu]
Download HelpDesk Host APK file (com.idrive.helpdesk.host_9_6967331.zip) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.idrive.helpdesk.host_9_6967331.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install HelpDesk Host APK on Windows 7/8/10 or MAC PC? [menu]
Download HelpDesk Host APK file(com.idrive.helpdesk.host_9_6967331.zip) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.idrive.helpdesk.host_9_6967331.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.idrive.helpdesk.host_9_6967331.zip.
- Using ADB or Split APKs Installer same as install for Android.
HelpDesk Host APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
