Table Of Contents
Latest update [menu]
- Web app and Deep link support for Guest Invites.
- Minor bug fixes and improvements.
Description [menu]
HY-Shield Virtual Expert is a secure on demand real-time visual interactive technical support service from Hyster-Yale Group which helps maximize the customer experience.
Virtual Expert creates a visual support connection between customers, dealers and HYG subject matter experts. This allows for collaboration between sales, service, and business-related areas within the forklift industry.
This unique service delivers immediate support results that helps build relationships, increase uptime, reduce maintenance expenses and provide additional equipment training for less experienced technicians.
Virtual Expert provides a private and highly interactive experience for all parties through use of hands-free headset, software, WIFI connection and an OE support expert.
HY-Shield Virtual Expert provides teams with immediate access to augmented content and remote expertise to accelerate
decisions in the field and create assets for knowledge
management systems.
Designed to troubleshoot, inspect and maintain assets in
the field, Virtual Expert provides a secure and highly
interactive experience with access to workflow content and
the ability to share live video, audio, telestration and images
with remote technicians - even in limited bandwidth conditions.
Virtual Expert can be run in Expert or Field mode.
Expert mode gives users access to all features and settings
including remote camera controls. Field mode provides a
simplified interface for large field service teams or interactive
with external guests such as customers or vendors.
In addition to the Virtual Expert application for mobile
devices, wearables, and computers, HYG provides
hosted infrastructure services, specialized collaboration
devices, and enhanced management capabilities. Using the
Virtual Expert Manager tool, an enterprise can enforce
security and privacy settings, set network/bandwidth
controls, analyze usage, and manage user license policies.
This application includes VoIP audio. Some mobile network
operators may prohibit or restrict the use of VoIP functionality
over their network and may also impose additional fees or
charges in connection with VoIP. Please check the terms of
your agreement with your network operator.
How to install HY-Shield Virtual Expert APK for Android [menu]
Download HY-Shield Virtual Expert APK file (com.librestream.hyster.yale.group_900046752_48228718.zip) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.librestream.hyster.yale.group_900046752_48228718.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install HY-Shield Virtual Expert APK on Windows 7/8/10 or MAC PC? [menu]
Download HY-Shield Virtual Expert APK file(com.librestream.hyster.yale.group_900046752_48228718.zip) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.librestream.hyster.yale.group_900046752_48228718.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.librestream.hyster.yale.group_900046752_48228718.zip.
- Using ADB or Split APKs Installer same as install for Android.
HY-Shield Virtual Expert APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
