Table Of Contents
Latest update [menu]
This release improves search results for support content and how they are displayed. It also simplifies the sign in process, removing the need to sign in if you recently used the app.
Description [menu]
The IBM Technical Support mobile app lets you quickly and easily access key technical support content and functions for all your IBM software and hardware products.
You can use the app to:
- Expedite troubleshooting by searching for, viewing, and bookmarking technical support content like technotes, APARs, documentation, and Redbooks.
- View and update your software and hardware Service Request tickets whenever and wherever you need to.
- Play support videos from IBM technical support channels on YouTube.
- Find answers by exploring Q&A sites such as dW Answers and Stack Overflow.
- Monitor and manage your IBM systems that call home using the problem, heartbeat, inventory, and other information in the Call Home dashboard.
- Discover the best fixes for your system and email the fix orders using the Fix Level Recommendation Tool.
- Look up warranty information for hardware systems by scanning the bar code or entering the Machine Type/Serial Number.
- View Customer Support Plans for your products.
- Contact IBM, with location services assistance and tap-to-call.
Use the IBM Technical Support mobile app for quick, effective product technical support assistance from IBM.
How to install IBM Technical Support APK for Android [menu]
Download IBM Technical Support APK file (com.ibm.cio.technicalsupportmobileapp_34_10230997.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.ibm.cio.technicalsupportmobileapp_34_10230997.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install IBM Technical Support APK on Windows 7/8/10 or MAC PC? [menu]
Download IBM Technical Support APK file(com.ibm.cio.technicalsupportmobileapp_34_10230997.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.ibm.cio.technicalsupportmobileapp_34_10230997.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.ibm.cio.technicalsupportmobileapp_34_10230997.apk on Emulator screen
IBM Technical Support APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
