Table Of Contents
Latest update [menu]
Version 1.0.0 updated.
Description [menu]
This visual support app allows you as the customer to communicate with our support agents in real time, seeing what you see, either by leveraging the back camera of your IOS device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction, you can leverage advanced capabilities like:
- HD Audio
- Video frame rate auto adapt
- Screen sharing and co-browsing
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording enabled
The app does not allow the remote agent to access any data stored on your device.
How to install IsoPlexis Field Support APK for Android [menu]
Download IsoPlexis Field Support APK file (com.sightcall.isoplexis_10000001_10735358.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.sightcall.isoplexis_10000001_10735358.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install IsoPlexis Field Support APK on Windows 7/8/10 or MAC PC? [menu]
Download IsoPlexis Field Support APK file(com.sightcall.isoplexis_10000001_10735358.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.sightcall.isoplexis_10000001_10735358.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.sightcall.isoplexis_10000001_10735358.apk on Emulator screen
IsoPlexis Field Support APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
