Table Of Contents
Latest update [menu]
- fixed agent role in sidebar
- security fixes
Description [menu]
LiveAgent is a multi-channel help desk system used by thousands of companies worldwide. Support your customers over all communication channels - email, chat, Facebook, Twitter, phone, web, forums and more from one place!
LiveAgent for Android - Full customer support in your hand. Chat with your customers, solve tickets and be more productive on-the-go!
Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket
IMPORTANT NOTICE:
Even though it's possible to install this app on Android version 4.X, we're sorry but the application is no longer supported on this OS version.
LiveAgent server side supported version:
5.17.23.1 or higher
How to install LiveAgent APK for Android [menu]
Download LiveAgent APK file (com.qualityunit.liveagent_49_3309337.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.qualityunit.liveagent_49_3309337.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install LiveAgent APK on Windows 7/8/10 or MAC PC? [menu]
Download LiveAgent APK file(com.qualityunit.liveagent_49_3309337.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.qualityunit.liveagent_49_3309337.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.qualityunit.liveagent_49_3309337.apk on Emulator screen
LiveAgent APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
