Table Of Contents
Latest update [menu]
- Fix issues with ticket include on tasks.
- Update resource definitions to match server on PS2 and PS3.
- Improve/fix attachment handling, permissions.
- Fix photo resize size calculation issue.
- Update code to latest SDK, fix deprecations.
- Add new launcher icon to support latest format.
- Fix issue with html handling.
- Fix issue with task list not updating when last task is completed.
Description [menu]
Good service doesn’t have to end when you leave your desk.
With this app, you have a complete servicedesk in your pocket. The app is constantly updated and provides you with a comprehensive overview wherever you are.
Whether it’s a ticket or a task, you can manage it quickly from you own mobile telephone while you’re on the go. No more losing things or having to wait until you’re back at the office to deal with them.
The app is an additional module within Pureservice Servicedesk and is available in Norwegian, English, Danish and Swedish. It has been created with the same focus on user-friendliness as Pureservice.
To use the app you must be a Pureservice customer and have the Pureservice App additional module.
Main functions:
• View notifications
• Show your tickets
• Show the same lists as the web app
• Add photos to tickets
• Write messages to colleagues and customers
• Create, edit and close tickets
• Show and edit tasks
• Assign tickets
• Show attachments
• Call customers
How to install Pureservice APK for Android [menu]
Download Pureservice APK file (com.syscomworld.droid_74_4169254.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.syscomworld.droid_74_4169254.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Pureservice APK on Windows 7/8/10 or MAC PC? [menu]
Download Pureservice APK file(com.syscomworld.droid_74_4169254.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.syscomworld.droid_74_4169254.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.syscomworld.droid_74_4169254.apk on Emulator screen
Pureservice APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
