Table Of Contents
Latest update [menu]
- Android R support
- Raise minimum supported OS version (Lollipop or higher)
- Display usage time when disconnecting
- Change applied license to KPE-Standard
Description [menu]
Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM.
Samsung SDS EMM Remote Support provides:
- Doesn't require in-person analysis
- Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share)
- IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support
- Enables IT Admin to send the compressed files to the user and vice versa.
Samsung SDS EMM Remote Support is provided upon a valid license.
How to install Remote Support for Samsung SDS EMM APK for Android [menu]
Download Remote Support for Samsung SDS EMM APK file (com.sds.emm.ors_191021080_1950722.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.sds.emm.ors_191021080_1950722.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Remote Support for Samsung SDS EMM APK on Windows 7/8/10 or MAC PC? [menu]
Download Remote Support for Samsung SDS EMM APK file(com.sds.emm.ors_191021080_1950722.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.sds.emm.ors_191021080_1950722.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.sds.emm.ors_191021080_1950722.apk on Emulator screen
Remote Support for Samsung SDS EMM APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
