Table Of Contents
Latest update [menu]
v7.0.1.85
Description [menu]
Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).
* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.
* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .
* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.
How to install RemoteCall APK for Android [menu]
Download RemoteCall APK file (com.rsupport.remotecall.rtc.host_214_10415000.zip) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.rsupport.remotecall.rtc.host_214_10415000.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install RemoteCall APK on Windows 7/8/10 or MAC PC? [menu]
Download RemoteCall APK file(com.rsupport.remotecall.rtc.host_214_10415000.zip) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.rsupport.remotecall.rtc.host_214_10415000.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.rsupport.remotecall.rtc.host_214_10415000.zip.
- Using ADB or Split APKs Installer same as install for Android.
RemoteCall APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)
