Table Of Contents
Latest update [menu]
We are regularly making improvements to Resonate Echo. Keep your updates turned on to make sure you don’t miss it.
- UI and performance improvements
Description [menu]
Customer experience management anytime, anywhere.
A companion app to our Pulse Platform, closed loop feedback management system, Resonate Echo (Echo) enables staff members to visualise customer feedback in real-time and then act upon the feedback easily and quickly on the go - enabling the frontline to close the loop and improve the customer experience.
The app allows you to:
• Visualise real-time CX metrics via dashboards - including text analytics on feedback
• See customer feedback - Relevant feedback ready for action
• Action customer feedback - Close the loop with end customers on the go
• Manage your teams feedback and status
This app is only available to clients who have Echo set up. If you are interested in using Echo and getting it set up, please contact your Account Manager, or [email protected], and we will aim to get you set up as soon as possible.
At Resonate Solutions, we are passionate about people, and our belief that people and the customer comes first is why we work with organisations around the world to implement voice of customer (VOC) and customer experience (CX) solutions and programs. Using the Net Promoter System (NPS) to measure and gauge the “health” of your organisation or brand we can feed information back into your business in order to help your company integrate CX into your business and ultimately succeed.
How to install Resonate Echo APK for Android [menu]
Download Resonate Echo APK file (com.resonatesolutions.mobile_110010_5246666.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.resonatesolutions.mobile_110010_5246666.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install Resonate Echo APK on Windows 7/8/10 or MAC PC? [menu]
Download Resonate Echo APK file(com.resonatesolutions.mobile_110010_5246666.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.resonatesolutions.mobile_110010_5246666.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.resonatesolutions.mobile_110010_5246666.apk on Emulator screen
Resonate Echo APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
