Table Of Contents
Latest update [menu]
Fixes and improvements.
Description [menu]
The SolarWinds Service Desk app for Android gives your technicians and end-users instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end-user version, your service desk is available anytime from anywhere, ensuring your employees have access to the support and resources they need to stay productive.
For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting
For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets
© SolarWinds Worldwide, LLC. All rights reserved.
How to install SolarWinds Service Desk APK for Android [menu]
Download SolarWinds Service Desk APK file (com.solarwinds.service_desk_1678784054_66674860.apk) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Tap the APK file you downloaded (com.solarwinds.service_desk_1678784054_66674860.apk)
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install SolarWinds Service Desk APK on Windows 7/8/10 or MAC PC? [menu]
Download SolarWinds Service Desk APK file(com.solarwinds.service_desk_1678784054_66674860.apk) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.solarwinds.service_desk_1678784054_66674860.apk)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Simple install APK on PC by drag and drop file com.solarwinds.service_desk_1678784054_66674860.apk on Emulator screen
SolarWinds Service Desk APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
- No best performance On PC (Windows, MAC) (because it's not exists X86 variant)
