Table Of Contents
Latest update [menu]
Extended agent initiated exceptions
Description [menu]
WFM Buddy brings the Agent capabilities from Genesys Workforce Management to your mobile device. WFM Buddy provides you with access whenever you need it, and wherever you are.
Sit back and relax as WFM Buddy helps you control your work&life balance:
- have instant access to your work schedule, and be notified on changes to your schedule
- share your work preferences, or request for changes to the schedule
- agree to work some overtime, when you want to
- request for time-off, check your time-off balance, and see the status of your pending requests
- trade shifts with your colleagues, and check on the status of pending trade requests
- reach out to the planning team, or your supervisor
Your access to WFM Buddy is enabled by your Genesys Workforce Management system administrator.
Some features might be disabled by your Genesys Workforce Management system administrator.
We hope you will enjoy using WFM Buddy!
How to install WFM Buddy APK for Android [menu]
Download WFM Buddy APK file (com.primecontact.wfmbuddy_63_13687895.zip) from SameAPK.com, then follow these steps:
Update Phone Settings
- Go to your phone Settings page
- Tap Security or Applications (varies with device)
- Check the Unknown Sources box
- Confirm with OK
Go to Downloads
- Open Downloads on your device by going to My Files or Files
- Download Split APKs Installer (SAI)
- Download and unzip file you already downloaded (com.primecontact.wfmbuddy_63_13687895.zip)
- Open Split APKs Installer and follow steps on this app.
- Tap Install when prompted, the APK file you downloaded will be installed on your device.
How to install WFM Buddy APK on Windows 7/8/10 or MAC PC? [menu]
Download WFM Buddy APK file(com.primecontact.wfmbuddy_63_13687895.zip) from SameAPK.com to your PC (ex: /Users/xxx/Downloads/(com.primecontact.wfmbuddy_63_13687895.zip)), then follow these steps:
Using Emulator:
- Download And Install one Emulator Softwares (Ex: Bluestacks, GenyMotion, NoxPlayer)
- Download and unzip file com.primecontact.wfmbuddy_63_13687895.zip.
- Using ADB or Split APKs Installer same as install for Android.
WFM Buddy APK Pros & Cons [menu]
Pros
- This app is safe, it's not require high risk permissions
- Compatible with 32 bit device (most Emulator using 32bit arch CPU)
- Compatible with 64-bit device (some android device and current Bluestacks)
Cons
Everything is good.
